Job Duties & Responsibilities:

Strategy

• Assist with the formulation and implementation of business plans and reports on program operations.
• Supports the implementation and monitoring of annual strategic goals.
• Works with Director of Operations in developing and measuring long-term and short-term objectives.
• Is involved in supporting operations and provides regular updates on progress and status.
• Reports on site-specific organizational effectiveness and efficiency.

Financial

• Supports oversight of financial stewardship for site.
• Assists with analysis of monthly operational review of financial performance.
• Supports review of site-specific daily census and attendance reports.
• Works with Director of Operations to prepare and submit site-specific annual operations budget.

Program Growth

• Works with Director of Operations on new program implementation, including recruitment and onboarding of required staff.
• Assists with development and implementation of market specific activities and business development plans.

Employee Relations

• Ensures adequate provision of clinical support services.
• Provides coaching to employees in areas of performance that do not meet expectations, to support employee success.
• Works in conjunction with the Human Resources Business Partner and Director on employee relations.

Operations

• Responsible for daily operations as directed by Director of Operations.
• Ensures current policies and procedures are maintained.

Quality/Regulatory Compliance

• Assures regulatory compliance with Federal, State, and local standards to ensure maintenance of program operations.
• Supports quality initiatives and assists with implementation and continued monitoring of initiatives.
• Ensures Joint Commission readiness at site.
• Attend all mandatory seminars appropriate to the position.

Additional Job Description:

Education/Training Requirements:

• Bachelor's degree required. Master's degree preferred.
• Previous operational and supervisory/management experience required preferably in health care.
• Knowledge of healthcare agency regulations, such as Joint Commission, State and Federal.