Putting People First in Pharmacy- Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.

We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.

The Analyst, Technical Operations, Government Programs has responsibility for executing Government Programs processes accurately, efficiently, and in compliance with CMS regulations.

Is this you? Find out more below!

How do I make an impact on my team?

• Understand and execute the end-to-end Government Program technical processes that the Analyst is assigned. Assignments may include one or more of the following:
  • Employer Group Waiver Plan (EGWP) enrollment administration and oversight
  • Retro-eligibility processes
  • Financial Information Reporting (FIR)
  • Plan Finder Submission
  • Coordination of Benefits (COB)
  • Reject Management
  • Prescription Drug Event (PDE) error management and reconciliation
  • Medicaid Encounter Data
  • Affordable Care Act (ACA) Claims Submission
  • Explanation of Benefits (EOB)
  • Retiree Drug Subsidy (RDS)
• Oversee the schedules for the processes assigned, adjust schedules when necessary to ensure deadlines are met, and alert management when schedules are at risk
• Complete tasks associated with the assigned processes, performing appropriate oversight, coordinating the resolution of issues with both internal and external stakeholders, using independent judgement to determine the best resolution
• Ensure process documentation accurately reflects the current process and update when necessary
• Assist subject matter experts (SME) in defining and documenting process steps, providing input on requirements for technical specifications
• Review and research errors and prioritize reconciliation efforts in accordance with State and Federal guidance
• Identify potential process improvements and work closely with the Senior Technical Operations Analyst and Business Analyst to modify, test and implement
• Effectively communicate with Employer Groups, Clients, State/Federal Agencies, external vendors and Navitus internal departments to address action items, problems, and manage expectations to ensure timely and accurate issue resolution
• As needed, may require working outside of normal business hours to complete time sensitive processes

What our team expects from you?

• Bachelor/Associate Degree in business related field; or equivalent combined education and experience required.
• 1-3 years related work experience preferably in pharmaceutical claims adjudication systems, retail pharmacy, or in a health plan organization.
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

• Hours/Location: Monday-Friday 7:30am-4:00pm, CST-Remote
• Paid Volunteer Hours
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program - up to $750!
• Top of the industry benefits for Health, Dental, and Vision insurance, Flexible Spending Account, Paid Time Off, Nine paid holidays, 401K, Short-term and Long-term disability, College Savings Plan, Paid Parental Leave, Adoption Assistance Program, and Employee Assistance Program

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