Engage with SVB's complex and strategic payment processing clients to become a trusted strategic advisor and main point of contact for anything related to the clients' embedded payments programs. Grow and evolve these clients' payment programs, help navigate compliance topics, clear operational hurdles, and identify and manage risks. Collaborate with internal stakeholders

Engage with SVB's complex and strategic payment processing clients to become a trusted strategic advisor and main point of contact for anything related to the clients' embedded payments programs. Grow and evolve these clients' payment programs, help navigate compliance topics, clear operational hurdles, and identify and manage risks. Collaborate with internal stakeholders

Participate in quality assurance (QA) examinations, as outlined in the annual QA plan, which covers CR's assurance activities, executive management and Board reporting, and certain key internal processes. Conduct sample testing of various CR work products to evaluate the design and operating effectiveness of CR practices and controls. Perform assessment of a sample of CR

s and priorities Follow Agile /SDLC d elivery methodology for the delivery of the solutions Adhere to all SVB standards, policies, and procedures Collaborate with and potentially manage onsite and offshore developers The base pay for this position is relative to your experience but the range is generally $86,182 to $149 ,382 per year. Qualifications Bachelor's Degree and 4

s and priorities Follow Agile /SDLC d elivery methodology for the delivery of the solutions Adhere to all SVB standards, policies, and procedures Collaborate with and potentially manage onsite and offshore developers The base pay for this position is relative to your experience but the range is generally $86,182 to $149 ,382 per year. Qualifications Bachelor's Degree and 4

s and priorities Follow Agile /SDLC d elivery methodology for the delivery of the solutions Adhere to all SVB standards, policies, and procedures Collaborate with and potentially manage onsite and offshore developers The base pay for this position is relative to your experience but the range is generally $86,182 to $149 ,382 per year. Qualifications Bachelor's Degree and 4

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Service & Support Uncovers sales opportunities through analysis, reporting, and daily support operations. Works directly with individuals to address issues and respond to inquiries. Determines target needs and provides resolution. May serve as the main point of contact for clients throughout sales process, and assists in calls or presentations intended to solicit business

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

The essential functions of the job include, but are not necessarily limited to, the following Proactively engaging customers in conversation about their financial needs Opening deposit accounts and ancillary banking products Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team mem

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Regulatory Expertise Reviews client record for regulatory adherence to KYC Program and coordinates resolution of missing information for second line compliance teams. Coordinates account restriction/closure in line with regulatory rules and timeframes. Operational Support Performs various operational tasks that occur during customer, vendor, and associate inquiries. Strea

Support & Service Performs data entry, processing, and risk analysis to place customer coverage. Services substantial customer accounts, including high net worth clients. Identifies opportunities to support sales goals during the course of daily activities. Offers guidance on complex and escalated service issues. Team Leadership Mentors and trains team members. Assists in

Support Responsible for proactive administrative, logistical, and technical support, assessing and resolving issues that affect daily operations. Ensures functionality and accessibility of office equipment, supplies, and facilities. Documentation Prepares and maintains a variety of records, performing activities including faxing, copying, and filing. Produces reports and

Outbound/inbound Performs a full range of recovery collection activities by corresponding with customer to resolve delinquency, process payments accurately, maintains records of collection efforts and completes proper follow up actions including collection letters. Completes skip tracing and site inspections. Performs a variety of administrative and operational tasks that