Acts as a resource to patient services staff, which includes training/orienting, providing day to day work direction, scheduling of staff, and giving input on performance. Assigns, monitors, and reviews progress and accuracy of work, directs efforts and provides guidance on more complex issues/concerns. Assists with human resource responsibilities, which may include inter

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint

Acts as a resource to patient services staff, which includes training/orienting, providing day to day work direction, scheduling of staff, and giving input on performance. Assigns, monitors, and reviews progress and accuracy of work, directs efforts and provides guidance on more complex issues/concerns. Assists with human resource responsibilities, which may include inter

Join Froedtert & MCW Health Network and become a catalyst for change and an advocate for innovation! Our renowned health system includes 10 hospitals, nearly 2,000 physicians and over 45 health centers and clinics offering a dynamic environment for physicians to excel. You'll have the latest technology, ongoing education, and necessary tools and support to provide excelle

Join Froedtert & MCW Health Network and become a catalyst for change and an advocate for innovation! Our renowned health system includes 10 hospitals, nearly 2,000 physicians and over 45 health centers and clinics offering a dynamic environment for physicians to excel. You'll have the latest technology, ongoing education, and necessary tools and support to provide excelle

Coordinates and manages all resources necessary to provide optimal nursing care, including availability of staff resources, patient care supplies and automated patient care systems. Effectively manages resources through systems management and coordinates system issues to assure optimal patient care. Maintains an optimal level of productivity, based on the coordination of

Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre registration process. Completes the registration process on walk in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred. Verifies insu

Oversees and ensures efficient clinic operations, ensuring a high level of productivity and providing operational and technical direction. Continually monitors the functioning of the clinic(s), resolves problems, and revises operations as needed. Oversees all functions of the clinics including but not limited to scheduling, registration, account receivable, health informa

Performs, evaluates, and monitors laboratory tests as authorized within established protocols, selecting and performing additional procedures when indicated. Monitors workflow and makes necessary adjustment to complete work in an appropriate time frame. Evaluates results for clinical significance, validity and appropriateness. Follows prescribed policy in the reporting an

The Pre Authorization Specialist is a member of the Pre Authorization Department who is responsible for verifying eligibility, obtaining insurance benefits, and ensuring pre certification, authorization, and referral requirements are met prior to the delivery of inpatient, outpatient, and ancillary services. This individual determines which patient services have third par

The Access Services Representative responds to incoming calls from both internal and external callers which may include, but are not limited to, patients, visitors, hospital staff, clinic staff, and physicians. Patient calls to the After Hours Answering Service are documented using an encounter in EPIC, the electronic medical record. After hours answering service for Home

Establishes accounts with accurate demographic and financial information to produce a clean claim to the third party payor. Ensures that all compliance forms are appropriately completed and documented on the patient's account. Efficiently coordinates registrations of all patients. Front line staff is the first impression for the Hospital so excellent customer skills are r

Coordinates tests and treatments with and between various departments for patients on nursing units. Maintains working knowledge of functions and services offered by all diagnostic and treatment departments to facilitate the scheduling of tests and treatments. Facilitates communications required to support patient care including multiple line telephone, unit/site paging a

Responsible for creating and posting the staffing schedule based on guidelines for all patient care departments. Responsible for making staffing changes once the schedule is posted to assure appropriate department staffing levels. Approves staff PTO based on staffing schedule and tracks provider time out of the office. Other duties as assigned. EDUCATION DESCRIPTION High

Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appoint